When you are arranging care for a parent or loved one, it is natural to have questions — about the kind of care they need, who will be looking after them, what the caregiver can help with and how the service works.
Here are answers to some of the questions families commonly ask us.
Sambal Homecare provides professional home care for elderly people, recovering patients and individuals who need regular assistance at home.
Depending on the person's needs, this can include elderly care, trained caregivers and attendants, nursing care, personal care, mobility assistance, companionship, post-hospitalisation support and care for people who are bedridden or have limited mobility.
We understand the requirement first and then recommend the appropriate level of care.
Yes. Sambal provides elderly care at home for seniors who may need some help with their everyday routine or more regular supervision and assistance.
This can include support with bathing and grooming, dressing, meals, walking and mobility, toileting, medication reminders and companionship.
The idea is to help your parent or loved one remain comfortable and cared for in familiar surroundings.
Start by considering what your parent actually needs help with. Someone who is largely independent may need companionship and assistance with a few daily activities, while another person may require much more hands-on support.
When you speak to Sambal, tell us about your parent's age, health, mobility, daily routine and any specific concerns. This helps us understand the requirement and identify a caregiver suited to the situation.
A caregiver or patient attendant primarily helps with activities of daily living — such as bathing, grooming, dressing, eating, walking, toileting, changing position and general supervision.
A nurse is a qualified healthcare professional who can provide clinical nursing care within their professional scope.
If you are unsure which one you need, our team can help you understand the appropriate level of support based on the patient's condition.
The exact responsibilities depend on the care plan, but a caregiver may assist with:
The responsibilities are discussed according to the individual's needs before care begins.
Care can be arranged for different durations depending on the person's requirements and caregiver availability.
Some families need daytime or night-time assistance, while others require extended or round-the-clock support. Tell us how much assistance your loved one needs and we can suggest a suitable care arrangement.
Yes. Sambal can arrange care for people who are bedridden or have significantly restricted mobility.
Depending on the person's condition, assistance may include personal hygiene, feeding, toileting, changing position, mobility support and other aspects of their everyday routine.
Where clinical procedures are required, an appropriately qualified healthcare professional may be needed.
Yes. Returning home after a hospital stay can be a difficult period for both the patient and the family.
Post-hospitalisation care can provide assistance with daily activities, mobility, personal hygiene, meals and general supervision while the patient recovers.
If nursing care is required following discharge, this should be discussed separately so that the appropriate professional can be arranged.
Yes. Sambal can provide nursing support at home where a patient's condition requires professional nursing care.
A nurse and a caregiver perform different roles, so it is important for us to understand the medical and day-to-day requirements before recommending the appropriate service.
Yes. Assistance with personal hygiene and activities of daily living is an important part of caregiving.
Depending on the agreed care requirements, caregivers can help with bathing, grooming, dressing and toileting while maintaining the person's privacy, comfort and dignity.
Yes. A caregiver can assist with routine mobility and movement around the home according to the person's condition and ability.
Where a doctor or physiotherapist has provided specific mobility or rehabilitation instructions, these should be communicated to the care team.
Caregivers can assist with medication reminders and routine support according to the family's or treating doctor's instructions.
Medical procedures and clinical interventions should only be performed by appropriately qualified healthcare professionals.
Caregiver selection is an important part of professional home care. Sambal follows a screening and verification process and considers the caregiver's experience and suitability before assignment.
We also try to understand the specific needs of the person receiving care so that the caregiver selected is appropriate for the requirement.
We understand why families want to know who will be caring for their loved one.
Where applicable, our team can share relevant caregiver information and discuss suitability before the assignment begins.
Caregiving is a very personal relationship. A caregiver may have the required experience but sometimes the comfort level or compatibility may not be right.
If you have concerns about an assigned caregiver, speak with the Sambal team. We will review the situation and work towards an appropriate solution.
A caregiver's primary responsibility is the person they have been assigned to care for.
Patient-related tasks may form part of the agreed care arrangement, but general household work for the entire family should not be assumed to be part of professional caregiving.
It is best to discuss expectations clearly when arranging the service.
Yes. This is a common concern for children who live away from their parents.
Professional home care can provide your parent with regular assistance and supervision when you cannot be physically present. The type and duration of care can be planned according to your parent's health, independence and everyday requirements.
No. Home care can be useful for people of different ages who need assistance because of illness, surgery, injury, restricted mobility or another condition that makes everyday activities difficult.
It can be arranged for short-term recovery as well as longer-term support.
There is no single point at which every family needs to arrange care.
You may want to consider additional support if your parent is finding everyday activities difficult, has become unsteady while walking, needs frequent supervision, has recently returned from hospital, struggles with personal hygiene or meals, or is spending long periods alone despite needing assistance.
A conversation about their current routine and difficulties can help determine how much support would be useful.
That depends entirely on the individual's health, circumstances and the family's requirements.
For many seniors, receiving appropriate support at home allows them to remain in familiar surroundings, maintain their routine and stay close to their family.
Some people, however, may require a level of medical supervision or institutional care that cannot appropriately be provided at home. The decision should be based on the person's actual care needs.
The cost depends on the type and duration of care required, the patient's condition, the level of assistance needed, the professional being assigned and the location.
Rather than offering one standard price for every situation, Sambal first understands the care requirement and can then provide the applicable charges.
This depends on your location, the type of caregiver required, the patient's needs and current availability.
If you need care urgently, let our team know the required start date when you contact us. We will check what can be arranged.
Sambal Homecare currently provides home care services across Delhi NCR, Lucknow and Mathura.
Availability can vary depending on the exact location and the type of professional required. Share your location with our team and we can confirm service availability.
Yes. Sambal provides elderly care, caregiver, patient care and home healthcare support across Delhi NCR, subject to the type of care required and availability in your location.
Contact us with your location and requirement and our team can guide you further.
Yes. Sambal provides home care services in Lucknow for elderly people, patients and individuals who require assistance with their everyday routine or recovery at home.
Tell us about the care requirement and location so that our team can advise you about the appropriate service.
Yes. Sambal provides home care and caregiver services in Mathura.
Care can be planned according to the person's age, health, mobility and level of assistance required. Contact our team with the details and we can check the appropriate care arrangement and availability.
Getting started is simple.
Contact Sambal Homecare by phone, WhatsApp or through the website enquiry form and tell us:
Our team will understand the requirement and guide you on the appropriate next step.
You don't need to figure everything out before contacting us.
Tell us about your parent or loved one's current situation, daily routine and the difficulties they are facing. The Sambal Homecare team can help you understand what kind of home care support may be appropriate.
Talk to Sambal Homecare about care for your loved one