Effective Date: 1st August, 2026.
At Sambal Home Care Private Limited ("Sambal Home Care", "we", "our" or "us"), we value the trust that you place in us. Respecting your privacy and safeguarding your personal information are important parts of our commitment to providing reliable and compassionate Home Caregiver services.
This Privacy Policy explains how we collect, use, store, share and protect your information whenever you visit our website, contact us, request healthcare services, or otherwise interact with us. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
We collect only such information as is reasonably necessary for providing healthcare services, responding to enquiries, improving our services and complying with applicable legal requirements. We endeavour to handle all personal information fairly, responsibly and with appropriate safeguards.
Depending upon your interaction with Sambal Home Care Private Limited, we may collect different categories of information.
This may include:
Where healthcare services are requested, we may require information relevant to the patient's care, including:
We request only such medical information as is reasonably necessary for delivering the services requested.
Whenever you use our website, certain technical information may be collected automatically, such as:
Such information generally helps us understand how our website is being used and enables us to improve its performance.
The information collected by us may be used for legitimate business and healthcare purposes, including to:
We use your information only for purposes that are reasonably connected with the services requested by you or otherwise permitted under applicable law.
We understand that medical information is personal and deserves special care. Healthcare information shared with Sambal Home Care Private Limited is treated as confidential and is accessed only by persons who require such information for providing healthcare, coordinating services, fulfilling legal obligations or supporting related administrative functions. We take reasonable steps to prevent unauthorized access or unnecessary disclosure of patient information.
Our website may use cookies and similar technologies to improve your browsing experience. These technologies may help us to:
Most internet browsers allow users to control or disable cookies through browser settings. However, certain features of the website may not function properly if cookies are disabled.
We do not sell, rent or commercially trade your personal information.
Your information may be shared only where it is reasonably necessary, including with:
Whenever information is shared, we endeavour to ensure that the recipient handles such information responsibly and only for the intended purpose.
We employ reasonable administrative, physical and technical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss or disclosure. Although we strive to maintain appropriate security standards, no electronic system or internet-based transmission can be guaranteed to be completely secure. Users should therefore also take reasonable precautions while sharing information online.
We retain personal and healthcare information only for so long as it is reasonably necessary to:
Once information is no longer required, we endeavour to securely delete, anonymise or otherwise dispose of it in accordance with applicable legal and operational requirements.
Subject to applicable law, you may request to:
Certain requests may be subject to legal, medical, regulatory or contractual limitations.
Healthcare services may sometimes be provided to children or minors. Where required under applicable law, information relating to a child shall be collected only through or with the consent or authority of a parent, legal guardian or other authorised representative. We do not knowingly collect personal information directly from children in a manner inconsistent with applicable legal requirements.
Our website may contain links to websites operated by other organisations. Since we do not control those websites, this Privacy Policy does not apply to them. Users are encouraged to review the privacy practices of any third-party website before providing personal information. Sambal Home Care Private Limited shall not be responsible for the privacy practices, content or security of external websites.
As our services, technology and legal obligations evolve, this Privacy Policy may be revised from time to time. Whenever significant changes are made, the updated version will be published on this website together with the revised Effective Date. Your continued use of our website or services after such publication will constitute your acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or the manner in which your personal information is handled, you may contact Sambal Home Care Private Limited through the contact details provided on our website. We shall endeavour to respond within a reasonable time.
By visiting our website, submitting information, requesting healthcare services or otherwise interacting with Sambal Home Care Private Limited, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in the manner described herein. If you do not agree with this Privacy Policy, you should refrain from using our website or providing personal information through it.
